Privacy Policy for Zaqer Washer Vendor

Zaqer Washer Vendor is operated by SAQER Service. This Privacy Policy explains how we collect, use, share, and protect information when you use the Zaqer Washer Vendor mobile application and related services.

Information We Collect

Information You Provide

• Vendor name, email address, phone number
• Business details and service availability
• Identity and verification information (if required)
• Support communications and feedback

Information Collected Automatically

• Location data: Approximate and precise location to assign jobs and enable navigation
• Device data: Device identifiers, OS version, app instance ID
• Usage data: App interactions, service status, error logs

How We Use Information

• Job assignment and service fulfillment
• Navigation to customer service locations
• Account management and authentication
• Fraud prevention, security, and compliance
• Customer support and dispute resolution

Information Sharing

We may share information with:

• Customers to complete service requests
• Cloud service providers (e.g., Firebase)
• Mapping services (e.g., Google Maps)
• Legal or regulatory authorities when required by law

Zaqer Washer Vendor uses Google Maps APIs. Use of Google Maps is subject to Google’s Privacy Policy.

Data Security

All data is encrypted in transit using industry-standard security practices. Access to data is restricted and monitored.

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

User Rights

You may request access, correction, or deletion of your personal data at any time.

Account Deletion

To request deletion of your Zaqer Washer Vendor account and associated data, please contact us at:

Email: support@saqerservice.ae

Requests are processed within 7 working days.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.